Today, with the evolution of the administrative assistant due to the expansion of roles and job responsibilities, the term extender will do quite nicely. So, what exactly does an extender do differently from the gatekeeper?
- Extending skills. Performing job tasks that are not in your current job description.
- Extending knowledge base. Using internal and external resources to find solutions.
- Extending a hand. Helping a colleague accomplish a goal and complete a task.
Many of you have already been acting as extenders and didn't realize it. Being an Extender means making connections inside and ouside the organization; to eliminate confusion, the Extender still has the subtitle of gatekeeper. Performing additional job duties are valuable points to bring up during the performance review. Adding someone to your extended network will pave the way for forging strong alliances. Lending a hand to a colleague will bridge workplace relationships that increase the productivity of the company.
Extenders, as well as gatekeepers, are valuable company assets.