The evolution of the administrative professional is a development
process that not only provides growth for the individual, but also for the industry. By 2024, the Bureau of Labor Statistics
projects employment for administrative assistants will increase by 8
percent. In addition to a growing population of office personnel, job
duties and responsibilities will also escalate, which will require more skills,
experience, and education. Who would have thought that a job created over six
decades ago to support male executives by answering phones, transcribing
correspondence, greeting visitors, and of course, performing other duties as
assigned would have the potential to grow into a managerial position?
The evolution
involves a quick progression that simultaneously evolves with technology. The more technology improves efficiency, the
more productive we are expected to be which means additional responsibilities. Today’s administrative professional has
morphed into a diverse office employee who wears many hats, essentially running
the office. In a recent article by The
Atlantic, a successful Chicago office manager, Debra Leonard-Porch talks about
her professional journey being a part of the evolution.
Beginning her career as a receptionist, then to secretary, next as an executive
assistant, and now office manager, her 35-year experience has added to the
historical timeline of growth for today’s administrative professional. And
since secretarial functions have become more administrative, the overall duties
are to maintain the office and supervise activities.
The future is very bright for today’s administrative
professional. There is a clear indication that this profession will continue to
evolve in all industries and develop the people on its career path.
For more information about the career, certifications, and networking
with others in the field, visit these professional development websites: